COUNTERBALANCE
A Streamlined Process From Concept To Delivery
Having been consulting and building specialty lift trucks since 1984, each step of our process has been streamlined so all essential details are discovered early and our vehicles ship on-time and on-budget.
Partnership
RICO is a lifelong partner. We want to ensure complete transparency throughout the quotation and order process to ensure 100% satisfaction with the product.
Application Review
We want you to fully understand the requirements of the application and the value RICO offers.
Consulting
Sales and Engineering will collaborate and assess all of the information to determine the best solution possible for your application.
Custom Engineering
Highly skilled Designers and Engineers leverage 3D modeling to produce precise specifications for every RICO vehicle.
Manufacturing
RICO designs, fabricates and assembles all equipment in house.
On-Site Delivery
Our technicians are available at any time for assistance and to ensure a safe and successful delivery.
Lifetime Support
RICO has an entire warehouse allocated to off the shelf replacement parts and ensures support of every product line.
Communication Milestone Road Map
Keeping our customers informed through every stage of their new vehicle development - from preliminary drawings to truck fabrication, inspection and delivery.
Order Aknowledgement
Planned Drawing Due
Engineering Complete
Weld Start
Assembly Start
Equipment Shipment
Installation
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Manuals & Technical Support
Ask us a question about your RICO specialty lift truck or order a manual for your team to learn how to operate our vehicles.
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Find A Dealer
Our dealers and distributors will make sure your vehicles are engineered and delivered on time.
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Aftermarket Support
We are committed to building and servicing the strongest most reliable equipment in the industry today.